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Four ways to get maximum impact from client gifts

Wednesday, October 12th, 2011

With Christ­mas around the cor­ner, many advi­sors are think­ing about how to get the most mileage from the dol­lars they spend on client gifts.

My col­umn in November’s Invest­ment Exec­u­tive out­lines four strate­gies to do exactly that:

  • 1. Tap into pos­i­tive experiences

Births, wed­dings and grad­u­a­tions all give you the chance to max­i­mize the impact of the dol­lars you spend. One advi­sor sends clients who have chil­dren or grand­chil­dren a blown up birth announce­ment in a sil­ver plated frame -  this never fails to get a huge and imme­di­ate response.

  • 2. Tai­lor the gift to client passions

Divide clients into com­mon groups by the pas­sions they share — cook­ing, wine, travel, golf and gar­den­ing are only a few exam­ples — and then tai­lor the gift to those interests.

  • 3. Give gifts that last

Look for gifts with longevity. A wine jour­nal to record impres­sions of each bot­tle con­sumed for a wine lover … a copy of the best seller 1001 places to see before you die for clients who love to travel.

  • 4. Use gifts to build your own brand

One way to make gifts work extra hard is to repeat a pat­tern that clients come to know you buy. One way to do that is to pick a char­ity that you sup­port year after year — over time, clients come to asso­ciate you with that char­ity. Espe­cially if you select smaller char­i­ties where your dol­lars have a clear impact, some advi­sors report that clients ask about the char­ity and look for­ward to an update on how it’s doing.

More and more clients are inter­ested in advice around char­i­ta­ble giv­ing; the oppor­tu­nity to avoid cap­i­tal gains by giv­ing stocks and mutual funds pro­vides a real oppor­tu­nity for advi­sors to add value.

Here’s a short video  you can send inter­ested clients about giv­ing appre­ci­ated secu­ri­ties to char­ity with Mal­colm Bur­rows, among Canada’s lead­ing author­i­ties on char­i­ta­ble giv­ing. http://​www​.cli​entin​sights​.ca/​v​i​d​e​o​/​g​i​f​t​s​-​o​f​-​s​e​c​u​r​i​t​i​e​s​-​t​o​-​m​a​k​e​-​c​h​a​r​i​t​a​b​l​e​-​c​o​n​t​r​i​b​u​t​i​o​n​s​/​t​y​p​e​:​i​n​v​e​s​tor

To read the full arti­cle from Invest­ment Exec­u­tive, click here http://​www​.invest​mentex​ec​u​tive​.com/​c​l​i​e​n​t​/​e​n​/​N​e​w​s​/​D​e​t​a​i​l​N​e​w​s​.​a​s​p​?​I​d​=​5​1​2​5​9​&​a​m​p​;​c​a​t​=​3​0​&​a​m​p​;​I​d​S​e​c​t​i​o​n​=​3​0​&​a​m​p​;​P​a​g​e​M​e​m​=​&​a​m​p​;​n​b​N​e​w​s​=​&​a​m​p​;​I​d​P​u​b​=​186

Or if you pre­fer, here’s a video inter­view on four ways to make client gifts count

http://​tv​.invest​mentex​ec​u​tive​.com/


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